We don't charge for your first 10 agents. We don't hide the API in a Pro plan. We don't put SSO and audit logs behind 'Enterprise.' And we don't make you talk to sales for the basics. Just the product.
Switching from another help desk? We'll move everything for you.
Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk — wherever you are now, we'll port your tickets, customers, knowledge-base articles, tags, custom fields, and companies. Most migrations finish in under two weeks. Free.
Talk to us16,081 ticketshandled by NeetoDesk last month.
You're in good company.
10
agents on the house
Unlimited
tickets
Unlimited
automation rules
Email, ticket form, API, and a portal your customers can sign into. All land in the same place.
Knowledge base plus a portal they can sign into. They solve it before you see it.
Customer portal
Custom fields, tags, and views. Built to match your workflow, not the other way around.
Keyboard shortcuts
Trigger any action on any event. As many rules as you need. No quota.
Unlimited automation rules
Analytics
Send from your domain, with your signature, your reply-to, and rules you actually set.
Import what you have. Export what you've made.
SSO, audit logs, custom domain, roles, and the rest. All included.
Google Sign-in
Apple Sign-in
Login via OTP
SSL encryption
Plus webhooks and an API for everything else.
*Annual pricing is $30/user/year
Everything in FREE Plan
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NeetoDesk's Free plan includes unlimited team members. A team member is anyone you invite to your workspace.
In NeetoDesk, a team member becomes an Agent only if they can reply to customer tickets. People who don't reply—like engineers, designers, QA, or finance—can still be added as team members to view tickets and leave private notes for agents.
Here's a practical example. A customer reports that their credit card isn't being accepted. An agent may need help from engineering to investigate logs or confirm whether the issue is on the payment provider's side. With unlimited team members, the agent can invite an engineer into the workspace and loop them into the ticket. The engineer can read the full context and add private notes to help resolve the issue quickly—without needing an agent license.
This is useful beyond engineering. You can bring in teammates from marketing, sales, QA, design, or DevOps whenever a ticket needs their input. Instead of support working in isolation, the whole company can collaborate on real customer problems.
We believe customer support is a company-wide responsibility. That's why NeetoDesk (and NeetoChat) allow unlimited team members—so everyone can stay close to customer feedback and help when needed.
The free plan includes so much because of our pricing philosophy.
Let's get started now.